Contact

Questions before you order, a delivery update, or an issue with an item? Email us and we’ll get back to you as quickly as possible.

Customer service

Email: support@artisandasie.com
Hours: Mon–Fri, 09:00–18:00 (Hong Kong time)
Shipping from Asia. Tracking available.

To speed things up

Please include:

• Order number (if applicable)
• The email address used at checkout
• Photos if the item is damaged or defective (packaging + item)

Get in touch

You can also email us directly: support@artisandasie.com